Online appointment booking
Pet owners can go online at any time to book one of the appointment slots
that you have made available. This is convenient for the client. It also
reduces time spent on the phone for reception staff.
The client enters their details and a brief overview of their concern.
The appointment is paid for by card when the booking is made, meaning you
don’t need to chase up payment. Again, this takes the strain off reception
staff and reduces the need for unnecessary calls.
When an appointment is booked and paid for the client receives a
confirmation. The practice also receives a confirmation and the allotted
time is made unavailable.
Automated emails and/or text messages provide confirmation of the
appointment time and meeting room link for vet and client.
Frees up time of veterinary practice staff
Useful way of introducing fees for telemedicine – clients see the
price and pay in advance in order to make their booking which helps
to avoid surprises
Easily incorporated into practice website and any social media
The appointment booking facility can be set up in as little as half an
Watch the video below to see a typical booking process.