About Us

We are a dedicated team of IT and veterinary personnel. We have developed an online tool that can be used within hours, to enable you to take payments and to schedule & deliver remote consultations simply and securely.

We are focused on the needs of independent veterinary practices. We know how hard it can be to compete against the budget and presence of the larger organisations. As a small, expert team we are able to modify our approach to enable smaller companies to easily integrate online payments alongside other activities and platforms used within the practice. We can also help you innovate your digital communications in other ways.

We will look after you every step of the way.

About your Online Payment Options

You are wanting to move from a traditional shop/vet practice onto selling online there are three main options open to you.

The quickest and easiest way to take online payments

is to use a third-party payment processing service such as PayPal, or one tailored to the veterinary world, such as VetConsult. These have a simple link from your site to another site that handles the complex secure financial transaction, as well as invoicing and messaging features.

If you have a range of products and are wanting to handle

the transaction experience in-house, keeping your customers with you all the time, then you could use an off the shelf platform with e-commerce functionality, such as SquareSpace or WooCommerce.

If you have multiple practices, multiple products and a broad range

of audience types you probably need to create a customised full e-commerce site, using fully customisable platforms such as Magento or Shopify.

Personal Touch

We like to speak directly to our clients, just as we know pet owners want to hear from their vets. If you book a demo, you will speak to one of our directors, and your feedback will always be heard and appreciated.

Security

Our payment system is fully PCI compliant, all payments are encrypted and processed with the highest level of security. We store your data securely with full GDPR compliance, this data will always remain yours and if one day you decide to leave us, it goes with you.

Reliability

We aim for our services to be running 24/7 allowing for payments any time of day, as over 60% of all our payments are done outside of regular practice ours, so this is key. Our team is fully UK based so we’re always one quick call away.

Independent

Our focus has always been on independent practices as we know that you’re regularly rushed off your feet. We facilitate payments, consultations and handle the admin work for you. So you can spend more time doing what’s important.

Innovation

We harness the latest innovations in cloud and digital technologies to ensure that our clients benefit from state of the art solutions at an affordable price.

Delivery

We're a small but very fast growing company, this allows us to be flexible and fast at delivering and improving features. We are always happy to improve the software to meet your needs.

About VetConsult

VetConsult offers a third-party payment processing service. This will allow you to effortlessly carry on as you have been doing with a simple tool to enable clients to pay online. There are no up-front costs or long-term commitments. When you are ready to create a more sophisticated solution we can help you to do that.

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Why choose VetConsult?

Clients can pay on any device

With a few clicks you can generate a payment request (or full itemised invoice) and your clients can pay even before they leave the practice, saving you from unnecessary phone calls.

Independent dedicated

Our team knows the problems of operating an independent practice so we focus on keeping things which allows your staff to be trained within a few hours and ready to go.

We work for you 24/7

With over 60% of all payments happening outside of practice hours and 30% of appointments also booked then you can reduce repetitive work and give your team increased capacity.

No more chasing payments

With a single click you can remind a client by text message or email that their invoice needs payment.

No downloads or installations necessary

Our system is fully web based, so you need a browser to get going. Any new features you’ll automatically get for free without the need for upgrades or technical hassle.

No setup fees or monthly costs

Our prices are a small percentage of transactions, we believe that we should only be paid if you use us. Because of this we will make sure your practice is as successful as it can be.